Back in November, I walked out of Kroger to discover some small cracks and paint chipped off the left side of my rear bumper. I wasn’t pleased, but I chalked it up to a rogue shopping cart. And, figuring that it’d be below my deductible anyway, I wasn’t in any particular hurry to have it fixed (it was only a cosmetic issue and didn’t affect the car).
Earlier this month, I decided that I should get it taken care of since I’d have to get it fixed sooner or later anyway. I recalled that Scott Secrest mentioned a repair shop during the DFWBlogs Cocktail Event at Cosmo’s. So, I e-mailed him about that and it turns out that it was the Service King near Plano Dr & Kingsley.
I went there for an estimate and it was about the same (or a bit less) as other estimates I had. But, I decided to give it a shot since they appeared more professional than some of the other outfits. I scheduled the appointment for Monday.
I brought my car in and, conveniently, there’s an Enterprise car rental in the same building. I was almost expecting Enterprise to take advantage of its “free customers”, but they gave me a good rate as well (about $24/day).
They estimated that my car would take about four days and it was finished today (four days). I went to pick up the car and the workmanship was top-notch. I wasn’t certain, but it looked like they may have even washed my car as well (a nice touch). I can see why Scott recommended Service King — they did quality work and the staff treated me professionally.
If you need collision repair on your car, I’d recommend Service King. If you’re looking for a specific name,the guy I dealt with was Bruce Williams.
Glad to hear it went well, Alex. Good service (especially in the auto industry) is tough to find.